With staff retention rates notoriously low in hospitality, operators and managers are always keen to explore ways of creating a smooth working environment. The problem is that what’s often good for your bottom line isn’t always conducive for an easy day at work for your staff.
Party and events are a perfect example. Group bookings bring in fantastic revenue, but traditionally have been complex to manage and stressful for ops teams. However, with the right party and events booking and management technology, the nirvana of minimal pressure on your team whilst providing a great customer experience IS possible.